Avison Young

Building Operator

Requisition Post Information* : Posted Date 2 weeks ago(4/8/2024 9:46 AM)
Requisition ID
# of Openings
Job Locations
Category (Portal Searching)
Property Management

Our Story

About You:
You are a high achiever looking to thrive in a fast-paced environment. You take pride in your own work but are comfortable collaborating with a team of highly motivated individuals. You can communicate clearly and concisely with teammates and clients, and you enjoy strong company culture and camaraderie. You can navigate multiple corporate functions, including global lines of service and corporate centers of excellence. You possess strong interpersonal skills and are willing to take on diverse tasks to achieve the team’s common goal. You value personal and professional growth and are ready to take the next step in advancing your career.

If this sounds like you, well, then you will love the culture at Avison Young!

About Us:
Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We’ve designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

Real estate can have an enormous positive impact on people’s lives – and we’re in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

We care about each other and we have each other’s backs. This makes Avison Young a great place to be a client, and a great place to work. We support the whole person and their complete wellness – economic, mental and physical – because what’s best for our business comes from our people bringing their whole selves to work.

Of course we love it here, but outsiders think we’re pretty great too: Avison Young was awarded the prestigious America’s Best Midsize Employers for 2022, presented by Forbes and Statista, Inc. We’re proud to be regularly recognized for our team, services and culture and our team members enjoy comprehensive compensation and benefit programs. Through our customized work options, we give our people the flexibility to create a work environment that puts their overall well-being first. After all, we are powered by people.


Building Operator will work with the Management Team, but report to the Operations Supervisor.


Responsible for the maintenance and general repair of the building and its systems to ensure that the are in good working order. To ensure and maintain systems defined under this scope of work in good working order and within manufacturers’ specifications and to supervise contractors and verify that they are fulfilling all their contractual conditions and take corrective action where necessary.


Overall Description:

  • Operating the heating, ventilating and air conditioning systems by adjusting computerized controls, which regulate the temperature within the building, and monitoring performance of the equipment
  • Maintaining the heating, ventilating and air conditioning systems by checking the operation of the equipment, performing preventative maintenance on equipment as scheduled (boilers, chillers, cooling tower, steam system, dual-duct boxes, etc.)
  • boiler and chiller readings daily
  • Troubleshooting all problems associated with the building automation to which all equipment are connected to, and repairing minor and complex equipment problems
  • Maintaining the fire alarm systems by ensuring that all equipment is in working order, repairing broken equipment and testing equipment
  • Monitoring water treatment systems by ensuring that the correct amounts of chemical are added and ensuring that the system is accurately tested
  • Resolve day-to-day problems such as leaks, smells, lighting, door problems, etc.
  • Analyze situations, troubleshoot, and resolve issues such as broken fan motors, chillers, and/or boilers; ability to read and run tests, solve problems, use mathematics and write in logbook for chillers/boilers, etc.
  • Ability to check content, controls and gauges, as well as operate and repair equipment such as mechanical fans, chillers, boilers, emergency generators, fire safety equipment, air conditioning units, washroom exhaust fans, seating supply fans, make-up air units, water treatment, lighting, etc.
  • Deal with emergencies that may arise in a controlled and professional manner (i.e., fire alarms & floods)
  • Have the knowledge to make the correct decisions within clearly defined procedures to turn on the equipment required to run our business
  • In order to be a successful operator their vision should not only be focused on the day-to-day operations of the property but on the long-term potential and profitability of the property

Essential Functions and Responsibilities:

  • Primary Functions and Responsibilities:
    • Work with Operations and Property Management on the day-to-day operations of the assets, ensuring custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with Avison Young policies and client directives
    • Assist with the maintenance of the computerized Preventative Maintenance Program (Angus AnyWhere) and monitor, dispatch and follow-up on tenant requests, preparation of monthly charge-back reporting
    • Complete physical inspections and reporting of interior and exterior property; correct deficiencies immediately or report to the Senior Property Manager for appropriate action and follow-up.
    • Assist building operations as requested Ensure optimum operation of the Building Energy/Automation Management system; working in conjunction with the Senior Property Manager and 3rd party energy management consultant
  • Administration:
    • Preparation and issuance of approved PO’s and maintain up-to-date Logs
    • Obtain competitive quotes as per policies and procedures for maintenance and project work as required,
    • Maintain up-to-date Angus Work Order System (Tenant and Preventative Maintenance)
    • Ongoing review and reporting of energy management systems.
    • Assist in preparation and submission of industry awards (BOMA, LEED, etc.)
  • Tenant Relations:
    • Respond positively and promptly to requests from tenants and occupants. Respond to and complete in an acceptable time frame all customer requests from the Work Order System, including closing the work orders and maintaining required databases
    • Work with the Operations Manager and property management team to coordinate programs and constantly assess tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA’s)
  • Compliance:
    • Monitor and ensure the property is environmentally compliant with environmental legislation, codes and corporate best practices
    • Monitor and ensure that vendors provide and comply with insurance requirements and coordinate all claims, as required
  • Planning:
    • Assist (as needed) in the development and preparation of a variety of budgets, related to the facilities
    • Assist Operations Manager in preparation and publication of the annual budget, re-forecasts and other reports as required
    • Assist in the development of capital budgets for the property. This includes contributions toward a ten-year plan of maintenance, facility improvement, and cost reduction initiatives


  • Minimum 5+ years of building operations experience with a lead role in a professional commercial office building equipped with a variety of mechanical systems
  • BES1/11, FMA, SMT or equivalent
  • Experience working in an owner-occupied building would be a definite asset
  • Knows of and complies with all applicable codes, regulations, government agency, client-driven and company directives related to building operations, construction and safety
  • Ability to multitask, thrives in a fast-paced environment and can stay organized
  • Self-starter and takes initiatives
  • Technical proficiency
  • Strong communication, interpersonal and problem-solving skills
  • Experience and implementing change of business processes
  • Good interpersonal skills and communications skills
  • Excellent verbal and written communication skills
  • Proficient in MS Office, Angus
  • Must be able to provide clear criminal records check
  • Must possess a valid driver’s license
  • Ability to communicate in Cantonese or Mandarin language is preferred

Workplace Type


Our Equal Opportunity Commitment

Avison Young practices as an equal opportunity employer in all services locations around the world.  We are committed to building and maintaining a workforce diverse in experience, skills and knowledge with uniformity in service excellence, commitment and integrity. 


The firm maintains a strict policy to ensure employment opportunities are equal and do not discriminate based on race, color, religion, creed, age, sex, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, protected veteran or military service status, or any other elements protected by law.


For those requiring assistance with disabilities, information relating to the need for accommodation and accommodation measures will be addressed confidentially. 


Avison Young is committed to employing the best talent with the most fair and equitable recruitment practices. Apply with us TODAY! 


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed